FAQ




WHY ALWAYS THE TWO OF US?We always shoot together for a few reasons. We love the combination of two different perspectives, we have complementary skills across film photography, digital photography, and video. Yet most of all, we love working together and wouldn't want to shoot weddings any other way.


DO YOU HAVE VIDEO CAPABILITIES?We offer iPhone/camcorder content creation.

2 x Reels are included in our main wedding package.


HOW WILL THE PHOTOS BE EDITED?Photos are cropped, light balanced, and color graded. We offer a retouching service; if you choose to get retouching done, we recommend waiting until you have received your final album.


DO YOU SPLIT UP FOR GETTING READY PHOTOS?We do not split up during the getting ready. We photograph from two completely different angles/perspectives/lenses. We can also cover film, digital, and iPhone at the same time.


HOW MANY IMAGES WILL I RECEIVE?The total number of images varies depending on the length of the day. We generally deliver between 700-1000 photos in an 8-hour day.


HOW LONG DOES TO TAKE TO RECEIVE THE PHOTOS?Turnaround times vary by package; for our Wedding Day package, the digital gallery will be delivered within 4 weeks.If you’d like your photos  sooner, you can opt to pay a rush fee of $700 to receive a selection of 20 - 30 hero images within 2 business days of the wedding.


HOW WILL I RECIEVE MY PHOTOS?Photos are delivered via an online delivery system. USBs are available as an additional add-on.


ARE YOU WILLING TO TRAVEL? Absolutely! We travel all over the world to photograph weddings.

A travel fee will apply for destination weddings and anything outside 60km of Melbourne CBD.

Let us know your plans, and we'll put together a custom package for you!


HOW DO I LOCK IN MY DATE?To secure your booking, we require a $1,500 deposit to hold the date. Dates cannot be held without the booking deposit.


CAN WE ADD EXTRA HOURS OF COVERAGE?Absolutely. Extra hours of coverage can be added to our 8-hour package at a rate of $500 per hour.







HOW IT WORKS
THE BOOKING PROCESS...


WE LOVE TO MEET OUR CLIENTS IN PERSON (WHEN POSSIBLE) OR OVER ZOOM SO WE CAN GET TO KNOW EACHOTHER, DICUSS ANY QUESTIONS AND OUTLINE HOW WE WORK AS A TEAM.


ONCE YOU ARE READY TO GO AHEAD, WE REQUIRE A $1,500 NON-REFUNDABLE DEPOSIT TO SECURE YOUR DATE.


IN PREPERATION FOR THE BIG DAY WE WILL SEND YOU A ‘PRE WEDDING’ FORM THAT ASKS A FEW QUESTIONS ABOUT YOURSELF, YOUR PARTNER, THE DAY AND ANY REFERNCE SHOTS THAT CAPTURE THE VIBE YOU ARE AFTER.


30 DAYS PRIOR TO YOUR WEDDING WE WILL SEND YOUR FINAL INVOICE.


IN THE WEEKS LEADING UP TO THE WEDDING WE LIKE TO HAVE ONE FINAL CATCH UP TO GO OVER LAST MINUTE LOGISTICS.


AS SOON AS THE WEDDING CONCLUDES WE WILL BE HARD AT WORK FINALISING, SELECTING AND ORGANISING YOUR IMAGES. WE WILL HAVE THOUSANDS OF PHOTOS TO LOOK THROUGH SO THIS PROCESS TAKES SOME TIME. YOUR IMAGE WILL BE READY WITHIN 4 WEEKS.